Shipping

Our Shipping Policy is simple, if your order subtotal is over $50.00, then shipping to you is FREE!! If your subtotal is under $50.01 you pay a low flat rate of $5.99 for the same fast shipping service.  When you qualify for free shipping you MUST SELECT THE FREE SHIPPING OPTION in the shipping options, it only shows up if the order is eligible for free shipping.

These rates apply to the lower 48, Alaska, Hawaii, Puerto Rico and APO/FPO addresses.

Most orders ship via USPS but may go FedEx or UPS if a larger order.

 

International Shipping

We ship International through USPS First Class International and Priority shipping.  Rates are calculated automatically at checkout based on your shipment weight.

 

Order Cancellations

All order cancellations are subject to a 10% processing fee, orders canceled after they have been packed and labeled are subject to a 20% processing fee.

 

Processing

We try our best to have all orders processed within 24 hours of receipt, although some orders may take up to 48 hours to process. The majority of our orders are processed the same day, and weekend orders are processed first thing Monday morning.

 

Lost Package Claims 


If you have not received your order, and feel your package may be lost, please contact us. 

Before we can file a claim for a lost package, we must allow the U.S. Postal Service the full time allotted for delivery. Here is the timetable for tracing lost packages: 


USPS Express Mail - 10 business days from the day the order was shipped 
USPS Priority Mail - 14 business days from the day the order was shipped 
USPS First Class Mail - 21 business days from the day the order was shipped 
USPS International - 40 business days from the day the order was shipped 

 

Please allow us 2 business days to contact the shipping carrier regarding your missing package.  Please do not open a PayPal claim against the order, as this will further delay the process.  

Questions?